The Development of Relational Leadership Through Team Coaching: Team Coaching to Support Cultural Change

By:
Dr Beverley Lloyd-Walker,
Ian Gibson
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Coaching is on the increase. Organisations are seeing it as the way to bring about change in individuals to bring about change in the organisation. This presentation will discuss how a major corporation in the Australian banking and finance industry used team coaching to introduce relational leadership as part of a cultural change program during a period of restructuring.

Identifying and monitoring desired team behaviours, and measuring progress toward that goal, were an important part of this coaching-supported change. The impact on performance was tracked and the important lessons learned about the benefits of relational leadership within a technology team were documented. Team members’ responses to a survey provide rich information on the extent to which the adoption of relational leadership has dramatically improved team member resilience and, as a result, the overall performance of the team. We argue that understanding the changes in individual and team member performance, and using the important lessons learned about the role of relational leadership in supporting cultural change, will inform the growing practice of coaching within organisations.


Keywords: Professional Coaching, Team Coaching, Relational Leadership
Stream: Change
Presentation Type: 30 minute Paper Presentation in English
Paper: A paper has not yet been submitted.


Dr Beverley Lloyd-Walker

Senior Lecturer, School of Management
Faculty of Business and Law, Victoria University

AUSTRALIA

Beverley is a senior lecturer in management at Victoria University, Melbourne, where she has lectured for 16 years. Teaching human resource managemnt, employee development and change, Beverley has recently developed an interest in coaching-supported organisational change which led to her exploring the coaching experience across a range of organisations. Ian's experiences have led to them working together on this paper to gain a greater understanding of coaching to adopt relational leadership to bring about cultural change.

Ian Gibson

Independent
AUSTRALIA

Ian Gibson recently worked in a major corporation where team coaching lead to the adoption of relational leadership. Observing the process of team coaching linked to cultural change, Ian conducted a servey of team members that provided insight into the benfits of team coaching.

Ref: M06P0341